What is business support in your business? Is it the support you get as a business owner, or is it the functions within your business to support the whole business to run efficiently?
I think business support is both these descriptions, but it will also be different for each business.
As a small business, you are naturally doing all things in your business – from product management, to customer service, to bookkeeping and marketing.
As your business grows, you may not actually do all these functions yourself, but you’ll have support for aspects of your business.
Business Support Services
This term is generally used for business admin, finance and legal functions. In more recent years, this term has been used when you outsource any aspect of your business to someone else who will take that task on for your business. Marketing, PR, IT support, social media, book keeping and general email administration are all services offered, and used by businesses.
As your business grows, you may find that you create business support services within your staff team, (or remote support staff). Think about it. You need each area of your business to run efficiently, and sometimes you need people to support all aspects of the business. For example, cleaners in your office or shop are supporting the business. They are part of your support team.
What is Business Support
For me, business support is your support structure for you to grow your business. This may well be the staff, (and contract) team around you.
- It’s also your training, learning, development, and keeping pace with new technology and software.
- It’s your business coach who helps you work out your next steps, and encourages you to put in place the actions you need to do to take those steps.
- It’s your networking group, (online or offline), who will be your cheerleading team, and tell others what you do
- It’s your family and friends who will be there for you as your business grows
Where, what and how do you get your business support?
Is it from one place – a support company who provide you with the business support you need? Or is it from a variety, a mix of all the above? Have you thought about your business support team recently? What’s working? What maybe needs reviewing?
It’s interesting that since I started Action Learning Sets, and the Business Cheerleading Club, I’ve been more conscious of my own business support structure. My family and friends and what I need from them. My coaches and mentors. My networks.
I’m really enjoying the journey, it’s fab – Karen, Karen Peddie Holistics
It’s beneficial to air a problem, and put it out there. It makes you think more deeply about it rather than it rolling around in your head. It’s lovely to have other people’s ideas & then work out what’s right for me. I recommend being part of an Action Learning Set, whatever stage of business you’re at.”, Jane, Created4U
I started Manage Those Things to help business owners, like you, manage those things you can’t, won’t or don’t want to do. That’s classic business support. But the business club and more focused coaching & action learning are directly supporting you as a business owner to give you what YOU need to support your business growth.
Let’s talk through YOUR business support and check it’s the right mix for the next year of your business development. NOTE: Business Cheerleading Club members get one to one support £20 a month cheaper than booking one off sessions.
What is business support to you?